This policy does not apply to the personal information of third parties that is provided to us by customers of our services; to the extent such personal information is contained in digital communications we store on our customer’s behalf. We treat such personal information as confidential and proprietary information of our customers, subject to the terms of the service agreement between us and our customers.
We may modify this policy from time to time. Any changes we make to this policy in the future will be posted on this page. The updated policy will take effect upon posting to this page.
What we collect
We may collect certain information that we need in order to provide you with the business service and products that you receive from us. The information may include the following:
- name and job title
- contact information including email address
- demographic information such as mailing address, preferences and interests
- other information relevant to customer preferences and/or offers
We may also collect billing and financial information from you, including your credit card and payment information. In some cases, in order to provide you with technical or customer support, we may ask you for additional information. In addition, we collect information from Third-party Sources, which may include marketing or demographic information, your business or contact information, information about you from social media platforms that you use to interact with Cobalt Archive or our website, or information that we may obtain from Third-party Sources.
How we use your information
We may use your information to run our everyday business in any of the following ways:
- For internal record keeping
- For market research purposes. We may contact you by email, phone or mail.
- To administer a promotion, survey or other site features we think you may find interesting using the email address which you have provided.
We may link, combine or supplement the information you provide us with other information we receive from Third-party Sources or with cookies.
Disclosure of information to third parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are committed to ensuring that your information is secure. We use a variety of technical and organizational security controls to help protect your personal information from unauthorized access, use, disclosure, alteration or destruction consistent with applicable data protection laws. In addition, our employees receive mandatory security awareness training and all employees must enter into confidentiality & non-disclosure agreements.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential.
No method of transmission over the internet, or method of electronic storage is 100% secure. While we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Storing your information
We securely keep your information for as long as we reasonably require it, either for business purposes, to comply with any legal obligations, or for as long as we are contractually obliged.
Links to other websites
Our website may contain links to other sites as a convenience to users. We are not responsible for the privacy practices or contents of any information provided by outside sites through these links. You should exercise caution and look at the privacy statement applicable to the website in question.
Personal information accuracy
We will work to keep your personal information accurate. We will provide you with access to your information and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your information.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
This policy is effective from June 1, 2018.
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